Privacy Policy

Effective Date: February 9, 2025

Interior 31 ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website or purchase from our store. We operate from Toronto, Canada and ship to select international destinations.


INFORMATION WE COLLECT

We may collect the following types of personal information:

a. Information You Provide Directly

  • Your name, email, phone number, and mailing address

  • Payment details (processed securely through third-party providers)

  • Order history and preferences

  • Messages or inquiries sent via our contact form or email

b. Information Collected Automatically

  • IP address, browser type, and device information

  • Pages visited, time spent on site, and referring URLs

  • Cookie data and analytics (see Section 7)

c. Information from Third Parties

  • Transaction data from payment processors

  • Shipping details from logistics providers

  • Account data from integrated services (if used)



HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Fulfill and ship your orders

  • Communicate with you about your order status or customer service needs

  • Share product updates, offers, or announcements (only with your consent)

  • Improve our website and personalize your experience

  • Prevent fraud and ensure security

  • Comply with legal obligations



SHARING YOUR INFORMATION

We only share your information when necessary, such as:

  • With service providers who help operate our site, process payments, or fulfill orders (e.g., Stripe, Squarespace, shipping couriers)

  • To comply with laws or respond to legal requests

  • To protect our rights, property, or safety—or that of others

  • As part of a business transfer (e.g., merger or acquisition)

We do not sell or rent your personal information.


YOUR RIGHTS + CHOICES

  • You may opt out of marketing emails at any time via the unsubscribe link or by contacting us.

  • You can disable cookies via your browser settings (see Section 7).

  • You may request to access, correct, or delete your personal information by emailing us.

Note: Declining to share certain information may limit your ability to place orders or access some site features.


DATA SECURITY

We take data protection seriously. Measures include:

  • SSL encryption for all transactions

  • Secure third-party payment processing

  • Access controls and secure hosting infrastructure

While no method is 100% secure, we follow best practices to protect your data.


DATA RETENTION

We retain your personal information only as long as needed for the purposes listed above, or to comply with legal, tax, and accounting requirements.


COOKIES + TRACKING

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website performance

  • Improve your experience

You can manage or block cookies in your browser settings. Blocking cookies may impact functionality.


INTERNATIONAL VISITORS

If you're accessing our site from outside Canada, please note your data may be processed and stored in countries with different data protection laws. By using our site, you consent to this transfer.


CHILDREN’S PRIVARY

Our website and services are not intended for users under 18. We do not knowingly collect personal data from children. If we learn that a child has submitted personal information, we will delete it promptly.


UPDATES TO THIS POLICY

We may revise this Privacy Policy occasionally. When we do, the updated version will be posted on this page with a revised effective date. Material changes may also be communicated via email if applicable.


CONTACT US

Questions or concerns? Email us at contact@interior31.com.


By using our website and services, you agree to the collection and use of your information as outlined above.